Privacy Policy

1. Scope and contact

DJ E-Boogie ("we," "us," or "our") provides professional DJ, sound, lighting, and event entertainment services. This policy describes how we handle information collected through www.djeboogie.com, booking inquiries, and related communications. Contact us at [email protected] or +1 (540) 429-6701.

2. Information we collect

We collect information you provide, including your first and last name, email address, optional phone number, event date, event type, location, package preferences, notes, and correspondence. We may retain booking records and records of your messaging consent and opt-out choices. Do not enter payment card numbers, identification documents, or other sensitive information in booking notes.

Our hosting and service providers may process technical information such as IP address, browser and device information, pages requested, and timestamps to deliver and secure the website.

3. How we use information

We use information to respond to inquiries, check availability, prepare quotes, plan and provide events, communicate about bookings, maintain records, protect our systems, and meet legal obligations. We use consent records to honor communication choices. A booking inquiry or phone number alone is not consent to receive marketing text messages.

4. Text messages and consent

If you separately opt in to non-marketing texts, DJ E-Boogie may send booking inquiry responses, quotes, appointment reminders, event updates, and customer support messages. If you separately opt in to marketing texts, we may send special offers, promotions, service updates, and event announcements. Messages may be sent using automated technology. Each consent choice is optional and is not a condition of purchase or required to submit our form.

Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe. You may receive one opt-out confirmation, after which program messages will stop unless you provide new consent. Reply HELP for help, email [email protected], or call +1 (540) 429-6701. You may also contact us to withdraw consent or update your preferences.

5. Sharing and protection of mobile information

We may provide information to service providers that help operate our website, manage inquiries and customer records, deliver communications, and provide services. These include HighLevel/LeadConnector and messaging delivery providers. They process information for operational purposes on our behalf.

We do not sell personal information or share it with third parties for their own marketing or promotional purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties, except service providers processing it solely to operate and deliver our messaging program on our behalf.

We may disclose information when required by law or valid legal process, or as reasonably necessary to protect rights, safety, and security. Legally required disclosures are limited to what the law requires. We may share event logistics with people or vendors involved in fulfilling your booking; this does not authorize their independent marketing use or disclosure of SMS consent.

6. Cookies and third-party services

Our hosting platform may use cookies or similar technologies for website functionality and security. Manage cookies through your browser settings; blocking them may affect features. Music players, live streams, social links, and other third-party services may collect information when you load or use them under their own policies. This policy does not itself authorize optional analytics or advertising tracking without choices required by applicable law.

7. Retention and security

We retain information for as long as reasonably necessary for event administration, accounting, legal obligations, and dispute resolution. We retain consent and suppression records as needed to document permissions and honor opt-outs. We use reasonable administrative and technical safeguards. No method of online transmission or storage is completely secure.

8. Your choices and privacy requests

Email [email protected] to request access to, correction of, or deletion of your personal information, or to ask about our practices. We may verify your identity and retain information needed for legal obligations, completed transactions, or honoring opt-outs. You may have additional rights depending on your location and whether applicable privacy laws cover our business. We handle requests as required by applicable law. To stop marketing emails, use the unsubscribe instructions in the message or contact us.

9. Children and international visitors

The website and booking services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided information so we can investigate and remove it as appropriate. Our U.S. business and providers may process information in the United States or other places where providers operate, subject to applicable legal requirements.

10. Changes and questions

We may update this policy as our practices or legal requirements change. The effective date identifies the current version. We will provide additional notice or seek consent where legally required. Contact [email protected] or +1 (540) 429-6701 with privacy questions.